Returns & Exchanges
We want you to love your new Taylor Swift merchandise, but if you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery. All apparel must be returned in its original condition, unworn and unwashed, with all tags still attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring the packing slip is included inside the box for faster processing.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method or ship out your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing